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June 25th, 2007, 09:25 AM
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#11 (permalink)
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Quite handy how they word things huh?
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June 25th, 2007, 08:05 PM
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#12 (permalink)
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Location: Germany
Credits: 0
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 I love this thread.
Guru, do you still think we should mail to support about every bug we find? Because to me at the moment it looks like one big messup. I mean, NOTHING works -
But if you think it helps I'll gladly write some notes. |
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June 25th, 2007, 08:24 PM
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#13 (permalink)
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Location: Bloomington IN
Credits: 0
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I'd say yes.. report the bugs... because if EVERYONE assumes someone else has already reported it... nothing will get reported..
Then stay online because they may answer quickly with some follow-on questions (that happened to me.. )
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June 25th, 2007, 09:50 PM
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#14 (permalink)
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Yup. Totally agree with Jan again ... OMG, I keep doing that recently 
As Jan said, if we don't do it assume someone else will, no one will do it. But also as I mentioned before, if a lot of people report the same error they will realise that that error affects a lot of people and should therefore correct the problem with more priority. |
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June 26th, 2007, 02:39 AM
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#15 (permalink)
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Quote:
Originally Posted by Succeed2k
Quite handy how they word things huh?
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Not sure if it's handy or more along the line of carefully crafted.
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October 5th, 2007, 03:00 PM
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#16 (permalink)
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Bugs in DXSynergy
Quote:
Originally Posted by the Guru
Please remember that when you find a bug in DXSynergy, SEND A DXSUPPORT MESSAGE so that they know about. Do NOT assume that someone else already has, because they may not of.
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for me I got on the semi DXSnergy but I can,t sumit bug because I cannot get on the site
DXSUPPORT Claude
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October 5th, 2007, 04:22 PM
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#17 (permalink)
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Location: North Dakota, Beautiful Summers (Both Days)
Credits: 16,992.93
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Quote:
Originally Posted by claude levesque
for me I got on the semi DXSnergy but I can,t sumit bug because I cannot get on the site
DXSUPPORT Claude
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DXS has only recently started coming back online after being down for something over two months. None of us have any insider means of submitting support threads to them at this point in time. We are all hoping they get the DNS problems sorted out and become fully functional. Until then I suggest keeping a record of the bugs you have noticed and check to make sure they still exist when you are able to contact support.
__________________
There's no such thing as sanity, and that's the sanest fact.
Dire Straits
IN MEMORY
Niece Tina: 8-24-1971 to 9-22-2008 (37 is too young)
Mom: 4-19-1914 to 10-4-2008 (A good, long run)
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October 8th, 2007, 12:09 PM
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#18 (permalink)
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I am not getting the emails I used to get when I opened a support thread. I am going to presume that I will NOT get an email when/if the thread is answered either. Anyone else notice this?
__________________
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October 8th, 2007, 02:36 PM
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#19 (permalink)
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I haven't had any either Russ. When I managed to log in yesterday there was a support message waiting for me.
__________________
Lynnette
If you always do what you've always done, you will always get what you've always got. If you want what you've never had, you have to do what you've never done.
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