cashme

When I want to create a DXC fund dxdirect,I encountered an error
(DC0116): SPEND TOTAL AMOUNT IS GREATER THAN AVAILABLE DXG STANDARD

I am puzzled why I must have DXS to be qualified for creating DXC dxdirect.If I have related DXS,I should make DXS dxdirect directly.

Anyone have ever tried dxdirect recently?

Thanks

lynnette

Hello Cashme

Whenever you want to either outxchange DXG-C or send it to someone else, you need to have to same amount in DXG-S. The reason is because the same amount of DXG-S is put on hold, then if the DXG-C is not repaid in 30 days the total comes off the DXG-Standard and back onto DXG-C.

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Lynnette
If you always do what you've always done, you will always get what you've always got. If you want what you've never had, you have to do what you've never done.

DGR414

I remember having a similar problem doing a DXDirect payment - but I can't remember what I did.

To OX, do we have to have the same amount of DXG-S in the DX account, or can it still be in the portfolio?

I also seem to remember that you can't us DXG-S to do a DXDirect payment - it has to be DXG-C. I posted a support response on here somewhere to that effect - I think it was in a thread about paying for Platinum membership with a DXDirect payment...

lynnette

You have to have that amount in DXG-S in your account because there is a hold put on that amount until the DXG-C is repaid or lowered by that amount if its not repaid.

__________________
Lynnette
If you always do what you've always done, you will always get what you've always got. If you want what you've never had, you have to do what you've never done.

cashme

Hello,Lynnette

Thanks for your reply.I still have one question if I send a DXG-C dxdirect,the receiver will get DXG-C or DXG-S?

lynnette

They get it as DXG-S as far as I know. When people have paid us via the DXGPC its actually DXG-C they're sending, but we receive it as DXG-S.

__________________
Lynnette
If you always do what you've always done, you will always get what you've always got. If you want what you've never had, you have to do what you've never done.

cashme

I just made a test dxdirect.
When I received a test DXG-C dxdirect,Screen shows I would receive DXG-C added to my account.I don't click accept button further.I think now members will receive the same fund from dxdirect.

lynnette

Yes sorry cashme, you're correct. I was thinking of the DXGPC.

__________________
Lynnette
If you always do what you've always done, you will always get what you've always got. If you want what you've never had, you have to do what you've never done.