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4AllAccounts » DXSynergy Discussions » DXSynergy News, Updates & Support Messages » Collated DXSynergy Support Messages » Upcoming Expiration of DXDW - IMPORTANT!!

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Old April 3rd, 2007, 10:01 PM   #1 (permalink)
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Default Upcoming Expiration of DXDW - IMPORTANT!!

I asked DXS about the function to move AB to IB... and got this response:

PHY-AT3DRY-G7O7

Quote:
Hello Janet,

You can inform members to message the Support at DXPortfolios > Operating Issues.

If there are remaining input (InXchanged) funds that need to be cleared to Production Funds this value will be moved to the Incoming Balance to help repay the DXDebit Withdrawal.

We are unable to provide a function to transfer Production Funds in the Available to the Incoming.

We hope we have been of assistance, if you have any further questions or queries please don't hesitate to reply.

With Regards,
The DXSupport Team
Just to let you know... you might not get a response from them, they will probably just move the available funds.
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Last edited by Shiisa : April 3rd, 2007 at 10:05 PM.
 
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Old April 3rd, 2007, 11:33 PM   #2 (permalink)
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i wonder if they know they could get a rather large load of support messages coming in.
 
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Old April 4th, 2007, 12:01 AM   #3 (permalink)
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Well, at least one - I just sent one in! Will let you know the results.
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Old April 4th, 2007, 12:10 AM   #4 (permalink)
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Make that 2, I just sent in my request too.
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Old April 4th, 2007, 12:31 AM   #5 (permalink)
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So, do I understand this correctly - we need to send a support message and ask them to move our production funds to IB for us?
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Old April 4th, 2007, 12:41 AM   #6 (permalink)
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Quote:
Originally Posted by fizzgizz View Post
So, do I understand this correctly - we need to send a support message and ask them to move our production funds to IB for us?
I'd say if you have studied your Credit Report, and you feel that there is a possibility that there are more funds due you as PFs, then it would behove you to ask for them to look into it.

My Credit Report still shows a "very" positive value in Input Funds remaining in both my Account and Console area, so I've asked them to look at my account and see if I have any funds available to convert to PFs in order to repay DXDW.

My assumption is that everyone's account is different, so you'll have to determine if it is possible that you may qualify or not for more funds to be released?? If you think so, then I'd say it would be a good idea to send in a request for them to look into it.

If you've already received a large conversion, then I wouldn't waste their time, but if you truly feel there is something there that hasn't been released, by all means look into it.
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Old April 4th, 2007, 05:13 AM   #7 (permalink)
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I apologise in advance if this annoys anybody, but i want to refer people to Article #133:

Quote:
Article ID: 133
Article Date: Saturday March 10th 2007 5:46:00 PM (UTC +10:00)
Article Publication: Public
Article Title: System wide DXDebit Withdrawal.

News Article Content

With the successful completion of the system wide removal of Typed funds from the DXPortfolios it now allows any DXUser to convert their remaining Type 3 & 2 funds to Type 1.
For those DXUsers who have been affected by this DXDebit Withdrawal there will be an option made available to move any available Production Funds in the Available Balance to the Incoming Balance to 'repay' some or all of the DXDebit Withdrawal.
The function will be available in the next week and during that time your DXDebit Withdrawal will continue to earn daily, as it should during the normal 30-day period.
At what point in time were they going to tell us that we should contact them? For those who don't read here at DX4ALL, they're going to possibly miss out on the chance to get the funds moved over, which seems a little unfair on them.

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Garage Logician agrees: I wondered about that too.
 
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Old April 4th, 2007, 11:21 AM   #8 (permalink)
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call me crazy but i just said bugga it and dropped the dxdw
 
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Old April 4th, 2007, 11:34 AM   #9 (permalink)
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Quote:
Originally Posted by ninja3 View Post
call me crazy but i just said bugga it and dropped the dxdw
So did I, although I used a different word. I suspect that was what was desired.
 
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Old April 4th, 2007, 01:32 PM   #10 (permalink)