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Old August 4th, 2007, 12:49 PM   #1 (permalink)
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Default Specific questions concerning the current DXS site downtime

These questions will be gathered up, collated, edited for spelling (if my spell checker doesn't melt) and passed to DXS.

THe following rules will apply.

1. No discussion, just the question in here so I can collate them easily.

2. Questions must be clear, concise, and PROFESSIONAL in tone.

3. I will delete without mercy or explanation stupid silly questions such as "What the HELL have you done with my money?"

4. The email will be assembled and sent right after the 10th of August for reasons I posted in this thread.

5. This project will come to a screeching halt if the DXS web site comes up prior to the scheduled date of sending the email.

6. I reserve the right to reply to your question for clarification if I do not understand something.

7. Upon sending the e-mail I will post a copy of it in this thread. So, if you do not post a question (which is fine if somebody beat you to it) please remember to subscribe to this thread.

In all things in this thread please remember I have always tried to be even-handed, calm and moderately logical. Keep that in mind when phrasing your questions.

Post away.
 
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Old August 4th, 2007, 01:04 PM   #2 (permalink)
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What is the probability that this type of extended system downtime will ever be allowed to happen again?
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Old August 4th, 2007, 01:26 PM   #3 (permalink)
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On what date will DXSynergy.com be again fully operational?
 
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Old August 4th, 2007, 01:30 PM   #4 (permalink)
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Were our funds compromised in any way?
 
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Old August 4th, 2007, 01:31 PM   #5 (permalink)
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Was our private data compromised in any way?
 
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Old August 4th, 2007, 01:35 PM   #6 (permalink)
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Will you or have you implement some kind of clustering/failover technology to guarantee 100% uptime?
 
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Old August 4th, 2007, 02:43 PM   #7 (permalink)
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Will you or have you implemented better customer communication channels?
 
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Old August 4th, 2007, 05:11 PM   #8 (permalink)
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Pardon the double posts.....but it seemed relevant to this thread as well (posted this in "Questions" from Kemosabe

Just a thought here........rather than tracking the downtime and having a general coniption over sending e-mails asking about progress, wouldn't it be easier for a representative from GDT Inc. to make an occasional post as to status?

I've seen several references in the past to the folks at DXS checking these boards.....so they must have access.....and if they have access why can't they make a 30 second posting as to where in time and space the system is situated......that seems simple eh?

Just a suggestion....

Jack
 
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Old August 4th, 2007, 05:21 PM   #9 (permalink)
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Quote:
Originally Posted by jackbp View Post
Pardon the double posts.....but it seemed relevant to this thread as well (posted this in "Questions" from Kemosabe

Just a thought here........rather than tracking the downtime and having a general coniption over sending e-mails asking about progress, wouldn't it be easier for a representative from GDT Inc. to make an occasional post as to status?

I've seen several references in the past to the folks at DXS checking these boards.....so they must have access.....and if they have access why can't they make a 30 second posting as to where in time and space the system is situated......that seems simple eh?

Just a suggestion....

Jack
So this may be phrased as: "Would you be willing to post updates on your progress in a dedicated thread in DX4All?"

Is that correct?
 
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Old August 4th, 2007, 05:32 PM   #10 (permalink)
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Quote:
Originally Posted by CuriousGeorge View Post
So this may be phrased as: "Would you be willing to post updates on your progress in a dedicated thread in DX4All?"

Is that correct?
Yes, exactly.....The lads out there on the island obviously have some sort of internet access, so, it would be relatively easy to post a brief synopsis of events to date I would say and also answer any questions they deem relevant from here on the boards.

It also takes the onus off all the fine folks responsible for this site.....I would say it's their duty not DX4ALL's responsibility.

Jack
 
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