ASD is starting to bug me a little bit. Don't get me wrong - the concept behind ASD is great and they certainly seem to be pulling it off, but I've got a bit of a rant coming up that has been eating away at me for a little while now and I need to get this all off my chest.
1. Payouts are NOT happening for us right now. We are following a system where we withdraw once a week regularly on a Monday morning. Right now (being Monday morning and have just requested a payout) we now have 3 unpaid requests
2. Being in the UK, the only viable support system we have is the ticket system ... which seems to take forever to be answered. No good for urgent support. Now we do (like everyone else) have the option of ringing them, but that is not necessarily going to be cheap.
3. The site has become sooooooooooooooo sloooooooooooooooow. This is REALLY bad news if your trying to promote it to others.
And while we are on the subject of the site ... for such a big company that is making so much money, can't they pay a designer and coder to make the site look like a million dollar company instead of just using a hacked up $30 script that was popular 10 years ago?
4. Has anybody taken a close look at the 'date' that is shown on the main member page? This is really bad coding as anytime that I log in after midnight local time it will show me an impossible date (eg today was Monday July 6th ... what the???). This has also caused me an issue with my surfing the other day. Even though I surfed and the surfing page told me I had done the required surfing and the surfing history showed I was done, the next day when I logged in and was scratching my head wondering why I had not got my rebate, I discovered that my surfing had disappeared (so no rebate)
I did put in an 'URGENT' support ticket about this, but no response yet and that was nearly a week ago.
5. The recent decision about Alert Pay being phashed out also goes show that they may be a million dollar company but are behaving like a 2-bit one. They used the reason that AlertPay did not provide them enough information about the ad package purchase which is nothing more than complete incompetence. How come hundreds of thousands of other websites can use AlertPay to track purchases (most of those instantly) and yet ASD cannot? What concerned me most about the AlertPay decision is after it is no longer accepted for making purchases, how long will it be before we cant withdraw to AlertPay? If they take this route then ASD will be a total pain in the arse for non-US members as the only other payout methods are highly restrictive or expensive if your NOT in the US.
Anyway, the bottom line of this little (???) rant is that if ASD want to be a million dollar company then they really need to pull their socks up and ACT like a million dollar company ... otherwise they will just end up another 'has been', dare I say it, scam on the internet.
Don't screw it up ASD. Please?
